Voxbi Cloud PBX - FAQ
Find helpful information on Cloud PBX named “Voxbi” features and setup in this section. If you need more help, contact our support team.
Admin Portal
User Portal
Voxbi Mobile
Voxbi Desktop
Cockpit
Tag | Question | Answer |
|---|---|---|
Phone configurationProvisioningYealinkSnomGigasetPBX SetupAdmin Access | How do I configure or auto-provision a phone? | • Auto-provisioning for Yealink/Snom • Manual provisioning for Yealink • Manual provisioning for Snom (3xx / 7xx / 8xx series) • Manual configuration for Gigaset |
AudioSound filesPBX SetupAdmin Access | How do I add a soundfile? | Add a soundfile in your PBX system. For detailed guidance, refer to our Add Soundfile Video Guide. |
Call flowPBX SetupIVRAdmin Access | How do create an IVR? | Set up IVR within your PBX system. For step-by-step instructions, watch our Create IVR Video Guide. |
Call forwardingMobile twinningPBX SetupAdmin Access | How do I set up and enable Mobile Twinning? | Configure your PBX system to forward calls to your mobile device. For detailed instructions, watch our Mobile Twinning Setup Video Guide. |
ContactsPhone configurationDesk phonePBX SetupAdmin Access | How can I add contacts to the buttons on my desk phone? | Add contacts to the button of desk phone within your PBX system. For a detailed guide, refer to our Add Phone Contacts Video Guide. |
ExtensionPBX SetupAdmin Access | How do I add an extension? | Set up a new extension in your PBX system. For detailed steps, refer to our Add Extension Video Guide. |
UsernamePBX SetupAdmin AccessName change | How do I change the name of an extension? | Change the name of an extension in your PBX system. For a step-by-step guide, watch our Username Change Video Guide. |
Time conditionsPBX SetupAnswering machineAdmin Access | How do I configure time-based routing for an answering machine? | Define time conditions in your PBX system to establish call routing rules. For detailed instructions, view our Time-Based Routing Video Guide. |
SecurityAccountCredentialsReset passwordAdmin Access | How do I change my admin/sub-account password? | For a detailed guide, watch our Password Change Video Guide |
LoginCredentialsAdmin Access | How do I log in? | Visit my.mixvoip.com , and enter your username and password on the administrator login page. For a detailed walkthrough, refer to our Login Video Guide. If you are unsure of your credentials, please email us at support@mixvoip.com from your professional email address. |
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