Tailored connectivity: Find your perfect fit
We offer clear and straightforward internet packages. Our focus is on delivering value through the specifics of each package, particularly varying Service Level Agreements that define reactivity and repair times. Whether your priority is budget, bandwidth or support, our packages can adjust up or down—from 10 Gbit/s to lower bandwidth options—ensuring you get exactly what your business requires.
Emios Fiber
58.00 € per month
1 Gbit/s download
0.5 Gbit/s upload
For whom? Small and medium businesses
✓ Assistance Mon-Fri 08:00-17:00
✓ Intervention within 24 hours
Retail
145.00 € per month
1 Gbit/s download
0.5 Gbit/s upload
For whom? Stores, boutiques, outlets…
✓ Assistance Mon-Sun 08:00-18:00
✓ Intervention within 8 hours
Direct Internet Access
480.00 € per month
1 Gbit/s download
1 Gbit/s upload
For whom? Hospitals, factories, municipalities…
✓ Assistance Mon-Sun 07:00-19:00
✓ Intervention within 6 hours
Direct Internet Line
360.00 € per month
1 Gbit/s download
0.5 Gbit/s upload
For whom? When a DIA is out of budget …
✓ Assistance Mon-Sun 07:00-19:00
✓ Intervention within 6 hours
Included in every connectivity package
✓ Internet now
Benefit from immediate internet access starting day one with our 5G box, ensuring connectivity until your permanent internet line is installed.
✓ Unlimited traffic
Enjoy unrestricted data usage with no limits or overage fees.
✓ DNS shield
Protect your network with enhanced security against malicious sites and phishing attacks.
✓ Dynamic IPv4 included
Each of our connections comes with a dynamic IPv4 address, enhancing compatibility and performance with services like VoIP, where direct accessibility matters.
✓ IPv6 ready
Future-proof your connectivity with IPv6 support.
✓ Multi-channel support
Access our expert engineers via email, phone, chat, or our ticketing system for prompt and efficient assistance.
Explore our internet plans and options
Emios Fiber | Retail | Direct Internet Access (DIA) | Direct Internet Line (DIL) | |
Connectivity details | ||||
Other bandwidth options | 20 Mbit/s to 10 Gbit/s
More bandwidth options | 500 Mbit/s to 1 Gbit/s
More bandwidth options | 100 Mbit/s to 10 Gbit/s
More bandwidth options | 100 Mbit/s to 10 Gbit/s
More bandwidth options |
Unlimited traffic | ✓ | ✓ | ✓ | ✓ |
Symmetric bandwidth | ✗ | ✓ | ✓ | ✓ |
Dynamic IPv4 | ✓ | ✓ | ✓ | ✓ |
Static IPv4 | 21 € per month | 21 € per month | 21 € per month | 21 € per month |
Static /29 IPv4 network | ✗ | 52 € per month | 52 € per month | 52 € per month |
Static /28 IPv4 network | ✗ | ✗ | 104 € per month | 104 € per month |
Monitoring and alerting | ✗ | ✗ | ✓ | ✓ |
Bandwidth graphs | ✗ | ✗ | ✓ | ✓ |
Support parameters | ||||
24/7 advanced SLA
intervention within 5 hours | ✗ | ✗ | 79 € per month | 79 € per month |
Mon-Fri 08:00-17:00 | Mon-Fri 08:00-18:00 | Mon-Fri 07:30-18:00 | Mon-Fri 07:30-18:00 | |
Mon-Fri 08:00-17:00 | Mon-Sun 08:00-18:00 | Mon-Sun 07:00-18:00 | Mon-Sun 07:00-18:00 | |
within 24 hours | within 8 hours | within 6 hours | within 6 hours | |
Security and resilience | ||||
Optional | Optional | Optional | Optional | |
✓ | ✓ | ✓ | ✓ | |
✗ | 72 € per month | 72 € per month | 72 € per month | |
Technical parameters | ||||
99.60% | 99.70% | 99.80%
99.9% advanced SLA | 99.75%
99.9% advanced SLA | |
Authentication | PPPoE | PPPoE | DHCP, Static IP, PPPoE | DHCP, Static IP, PPPoE |
2nd high-availability circuit | ✗ | ✗ | 110 € per month | 110 € per month |
High-availability protocol | ✗ | ✗ | BGP | BGP |
MTU | 1500 bytes | 1500 bytes | 1500 bytes | 1500 bytes |
Check available bandwidth at your address
A project? Get a call back from our experts!
Boost your business connectivity with Mixvoip’s internet add-on services
Safeguard your network from Distributed Denial of Service (DDoS) attacks with our robust DDoS protection solutions. We help ensure your online operations run smoothly and uninterrupted, protecting you from potential threats and downtime.
Our intersite solutions ensure efficient and secure communication between sites using MPLS, encrypted VPNs, and SD-WAN. Enjoy centralized management, dynamic path selection, and enhanced security.
Tailor your internet service to meet the exact needs of your business with our flexible SLAs. Choose from various levels of support and response times to ensure maximum uptime and reliability.
Mobile connectivity solutions via satellite or 5G, ensure reliable internet access in remote areas, temporary setups, and as backup solutions where wired connections are impractical.
DNS Shield proactively redirects queries to potentially harmful sites, safeguarding your network by blocking access to known threats and inappropriate content.
Discover how our advanced solutions can support and safeguard your operations.
| Question | Answer |
|---|---|
What are the "monitoring and alerting" and "bandwidth graphs" features? | The "monitoring and alerting" feature specifically tracks the real-time status of your network connectivity, sending alerts for any disruptions to ensure quick resolution. "Bandwidth graphs" visually represent the usage of your network's bandwidth over time, helping you monitor traffic patterns and manage network capacity effectively. Together, these tools are crucial for optimizing and maintaining reliable internet connectivity. |
What is the difference between "Support hours" and "Fault processing hours"? | "Support hours" refer to the times customer service is available to help with general inquiries and support issues. "Fault processing hours" are specifically for technical teams to address and resolve service faults or disruptions, typically offering extended time slots to ensure you are never without internet. |
Do I get full admin access to your router, or can I install my own? | Mixvoip does not provide router access by default but grants full administrative rights for free upon request, allowing customers complete independence in managing their IT and internet security. For connections like copper DSL and coax, a modem might be necessary; however, the setup remains transparent. Customers may also configure their own devices using provided PPPOE credentials or fixed IP parameters depending on the connectivity service selected. |
I am an individual, are the internet packages the same? | We do have different internet packages for individuals. You can find all our internet offers directly on our Residential page. |