Business phone system - Collaborate from anywhere
Extensive range of features
The Mixvoip Voxbi platform offers an extensive range of features designed to enhance communication and productivity. These features include advanced call routing, detailed analytics and reporting tools, integration with CRM systems, voicemail-to-email functionality, and mobile app support.
Easy integration to your favorite tools
The Mixvoip Voxbi platform offers extensive integration capabilities, allowing other systems to connect with Voxbi. This enables businesses to enhance their communication infrastructure by integrating their collaboration tools and various business applications directly with Voxbi.
Packages tailored to your needs
Mixvoip Voxbi offers packages tailored to your needs, ensuring you get the best value for your specific requirements. These packages are designed to accommodate various business sizes and communication demands, providing flexibility and cost-effectiveness.
Discover Voxbi's main features
Define work schedules and assign shifts effortlessly. Get a comprehensive overview for each employee to ensure optimal coverage and productivity.
Easily answer any ringing phone within your group with the call pickup feature.
Secure your business with our anti-fraud call protection. Our system monitors call patterns in real-time to detect and prevent unauthorized calls, providing financial coverage for any fraudulent call activities.
Make sure important callers get immediate attention with our VIP call priority feature. Automatically move calls from designated VIPs to the top of the queue, ensuring they are prioritized and handled first.
Route calls by group, location, language, or user tags (representing skills). Utilize a flexible status engine (Meeting, Absent, Working, Busy) to direct calls efficiently. Combine these criteria for easy-to-maintain, optimized call flows.
Automatic route calls based on time of day, day of the week, or specific schedules. This feature is especially useful for handling office closing times, ensuring calls are directed appropriately during and after business hours.
Protect your communications with state-of-the-art encryption by supporting HTTPS for web traffic, and SIP TLS for both SIP devices and WebRTC, ensuring your data remains secure across all channels.
Sync calls to mobile devices, enabling personnel to receive and manage calls flexibly from anywhere.
Discover all Voxbi features about call routing, mobility, analytics, and productivity.
Great conversation starts with the right tool
- Phone status: See if a person is available, on a call, or on DND. You can launch a call directly from the dashboard.
- Presence status: In a click, let your colleagues know if you are at your desk, in a meeting, or away.
- Smart call routing: Incoming calls are redirected and dispatched according to the real-time status of your users, to the most qualified and available to take the call.
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A fully integrated system
Enhance workforce management with features for time attendance, holiday management, secure badge access, precise country tracking, and efficient shift scheduling.
Automate your payroll processing by transferring time attendance data, including extra hours, to salary.lu. Ensure accurate and timely salary calculations for your entire team.
Enhance your Odoo experience with integrated telephony, automated call logging, AI-powered emotional analysis, and real-time customer data.
Enhance your organization's communication with Microsoft Teams integration, offering a unified platform for chat, video, and collaboration.
The Voxbi packages
We understand that everyone’s needs are unique. That’s why we’ve created four versatile packages, each packed with features to cater to a wide range of requirements. Whether you're looking for basic essentials or comprehensive coverage, our packages are designed to provide you with exactly what you need. Explore each option in detail and choose the one that best suits your goals. Let us help you find the perfect fit for your needs.
| Question | Answer |
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To migrate your configuration, follow our step by step guide. In a rush? Here’s a summary: 1) update Voxbi Legacy to the latest available in the store; 2) open the latest version of Voxbi Legacy at least once; 3) only then install and open Voxbi 2. | |
If your question isn't answered here, please browse our database of all Voxbi Cloud PBX FAQs. | |
How to : Fax to mail | Mail to fax | Send and receive faxes by email With our cloud PBX solution, send and receive faxes directly from your email account. If you have a fax machine, with an analog to IP converter, you can send faxes and receive them. However, the full transmission cannot be guaranteed for technological reasons detailed below. Is The Fax Dead – Read The Article ALTERNATIVE SOLUTIONS TO FAXES In most European countries, all telecommunication players have agreed to gradually replace the switched telephony technologies with ALL-IP ones by 2025. Today the use of a fax machine in a VoIP environment remains possible, but according to Règlement ILR dated 9th of August 2017, ‘‘there is no guarantee of end-to-end interoperability’’ (ILR/T17/9) As Voice over IP technology is optimized for voice transport, fax transmissions cannot be guaranteed anymore, by any operator. E-SIGNATURE In some cases, faxes have a legal value. This is why, the electronic signature is the best alternative at the moment. At Mixvoip, we developed our own module with an electronic signature. sign.mixvoip.com Customers can fill, sign and send their documents online. They have a legal value. The document will be also sent by email to the customer at the email address they provided. |
How can I configure my Mail to Fax ? | Create a new mail where the recipient is the FAX number followed by the domain @ufax.eu, attach a PDF file in A4 format, and paste your Fax key provided by Mixvoip in the subject or in the message body.
Recipient: NUMBER@ufax.eu (number must be numeric and can look like 004969… for international calls or 20333390 for national ones for example)
Subject: fk:XXX-XXXXXXXXX
The PDF file must be in A4 format 210 x 297 mm (21 x 29,7 cm)
Features and limitations
FAX key is only usable from the same domain as the email address shown on the page you retrieved the FAX key from
• Supports 1-5 documents per e-mail
• Supports up to 5 different recipients
• Supports PDF
• Documents should be in portrait, not landscape format
FAX key
Your FAX key can be retrieved from our web interface in the user settings section. This page is accessible by going to the ‘User management’ menu and clicking on the username you want to send a fax from.
Technical details
The fax key is a 9 characters long sub-string of the concatenated md5 hash of the username, password, and the suffix string “faxkey”, prefixed by the user’s account code.
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Why are calls to my call group being intercepted by my mobile voicemail? | When a call comes into your group, it rings your extension, which is then forwarded to your mobile. If your mobile has voicemail enabled, the call can be intercepted by your voicemail if it picks up before you do. Since the system can’t distinguish between a person answering and the voicemail picking up, the call is treated the same way. To prevent this, you can either disable your mobile voicemail completely or extend the voicemail delay to be longer than the group’s ring time. The best solution is to completely disable your mobile voicemail. |
Voxbi Mobile is a fixed-mobile convergence app, so calls are forwarded to your mobile. A notification is typically sent before the call, but it's not always reliable due to the way phone's OS handle notifications. To reliably differentiate, you can use a dedicated eSIM for Voxbi calls. Two alternative options : 1. eSIM Icon 2. eSIM Ringtone | |
On which platforms is Voxbi available? Where can I download Voxbi for Windows?
| Voxbi is available on Windows and mobile (Play Store for Android and App Store for iOS). LINK to playstore and Appstore Mac and Linux users can use the web application available at https://voxbi.team/. You can download the latest version of Voxbi for Windows from our https://www.mixvoip.com/voxbi/download. For mobile devices, Voxbi is available on the Play Store for Android and the App Store for iOS. |
From where can I download Voxbi for Windows? | The latest version of Voxbi for Windows is available on our webpage https://www.mixvoip.com/voxbi/download. |
I need help with my Voxbi PBX, how can I receive help? | Our team of local engineers and technicians perform the support. They are tech-savvy and reachable by many means. Cherry on the cake, they speak 5 languages. |
Where is the Voxbi PBX developed? | Our Cloud PBX solution has been developed in-house and continuously improved since 2008. This allows us to provide highly customizable solutions and be reactive. No third parties are involved. |
I am interested in Voxbi, but I don’t know which package would suit my company the best. | You can find all the details about each package available to you by clicking here. If you are not sure which feature you need, our sales team is available to help you. You can contact them directly here. |