Transform Microsoft Teams into a complete telephony solution
Imagine that Microsoft Teams is more than just an internal chat or meeting tool; it becomes your comprehensive telephony solution, enabling seamless communication both within and outside your organization.
Key benefits of adding telephony to Microsoft Teams
Integrating Microsoft Teams with Mixvoip adds a powerful telephony layer to your collaboration tools, providing key benefits.
Call management Receive and make calls directly within the Teams environment.
Legacy system integration Integrate legacy systems such as doorbells, paging systems, and barriers into the Teams environment.
Call recording Record calls for compliance and regulatory obligations, making it easier to meet industry standards.
Simplified IT administration IT administrators can manage telephony and email systems centrally, reducing the burden of syncing users and maintaining separate systems.
Remote and home office friendly Easily enable telephony for remote and home office workers, providing them with the same communication capabilities as in-office staff.
Mixvoip's skilled support
Mixvoip provides expert support for integrating Microsoft Teams with our cloud PBX system. Our certified team can set up, configure, and maintain your Teams environment, ensuring seamless integration and optimal performance. We offer ongoing support to handle any issues or updates, allowing your IT department to focus on other critical tasks. By leveraging our expertise, you can ensure that your Microsoft Teams setup is tailored to your business needs and operates efficiently.
Technical Integration
The integration utilizes Microsoft’s Direct Routing feature, which allows Teams to connect to the public switched telephone network (PSTN). Mixvoip manages the Session Border Controller (SBC) that handles the integration, ensuring secure and reliable call routing between Microsoft and Mixvoip’s telephony services. This setup enables your organization to leverage all the telephony features of Mixvoip within the familiar Teams interface.
Licensing requirements
To access the Direct Routing features in Microsoft Teams, specific licensing is required. Organizations need to have a Microsoft 365 or Office 365 subscription that includes, a Microsoft Phone System license is necessary to enable calling capabilities. This license can be part of an E5 plan or added to E1 or E3 plans as an add-on. Licensing can be complex, and our team is here to help you navigate and ensure you have the correct licenses for full functionality.
About Microsoft Teams
Microsoft Teams is a powerful communication and collaboration platform that integrates with Office 365. It offers a wide range of features, including chat, video meetings, file storage, and application integration. Designed to enhance teamwork and productivity, Microsoft Teams provides a central hub where employees can collaborate in real time, share information, and manage projects. Its versatility and robust feature set make it an ideal solution for businesses of all sizes looking to improve their internal communication and collaboration.
